FAQs

You can place your payment digitally using any of the below preferred methods: > BANK TRANSFER: Complete Motors IBAN: MT75VALL22013000000050011243628 > CARD PAY: https://buy.stripe.com/14kcPL9bIcPI8XS4gg Bank Details: Bank Of Valletta, Republic Street, Victoria – Gozo Malta.BIC: VALLMTMT Please include the Invoice Number to validate the payment. For instant processing please send us the payment confirmation.

Vehicles for Car Wash and/or Detailing should be brought to our workshop 15 mins before, and collected 3hrs following the booking time. Please request a specific time of collection if different.  Delivery and Collection outside our opening hours is also possible by dropping/collecting car key using our KeySafe located next to the letter box (Code ‘321’). Please […]

Inspection of goods and delivery notes is the responsibility of the recipient. Any shortage, damage or fitting discrepancy must be notified immediately upon receipt of goods. No goods may be returned without prior authorisation from us. Explanation as to why the part is being returned is required as part of the return process. We cannot […]

Repairs are subject to parts availability. Estimated Time Arrival of parts on order are approximately 3 weeks subject to source availability and shipping. 

PARTS on order are subject to full payment in advance or minimum 50% deposit. Quotation is valid for 15 days. SERVICE & REPAIRS quotation is to be considered as an estimate subject to change due to any hidden damages. Discrepancy in matching parts is at customer’s liability unless a correct VIN or Part number is […]

Drop off your vehicle for any service or repairs at our workshop between 07.30 – 8.30am. Collect your vehicle following the predicted duration from our showroom between 4.30 – 5.30pm. Delivery and Collection outside our opening hours is also possible by dropping/collecting car key using our KeySafe located next to the letter box (Code ‘321’). […]