PARTS on order are subject to full payment in advance or minimum 50% deposit. Quotation is valid for 15 days. SERVICE & REPAIRS quotation is to be considered as an estimate subject to change due to any hidden damages. Discrepancy in matching parts is at customer’s liability unless a correct VIN or Part number is provided. Fault related services are subject to a preliminary diagnose appointment and repairs are subject to parts availability. Diagnostic fee of minimum €25 ex VAT is applicable and will be refunded upon repairs at our workshop. PARTS ETA of ordered goods is from 2 days up to 3 weeks. We cannot be held liable or responsible for any delays on orders of parts or completion of service due to circumstances beyond control. DELIVERY: Inspection of goods and delivery notes are the responsibility of the recipient. Any shortage, damage or fitting discrepancy must be notified immediately upon receipt of goods. RETURN POLICY. Returns are strictly 14 days of receipt of goods. Unaccepted returns: Electrical items; items installed or attempted to install or disassembled; altered, broken, or painted; without or damaged original packaging, wet or greasy. No goods may be returned without prior authorisation from us. Written explanation to [email protected] as to why the part is being returned is required.